Service Writer
R City Auto has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team in Cleveland, OH.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and R City Auto customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Auto Repair Services & Solutions
Some content here would be lovely. A great way to encapsulate all the dependability of an auto shop that provides all of the services listed below.
- Brakes
- Suspension Repair
- AC Repair
- Freon Recharging
- Car & Truck Care
- Engine Maintenance
- Quick Lube Services
- Electronic Services
- Engine Repairs
- 4x4 Services
- Alignment
- Asian Vehicle Repair
- Buying New Tires
- Classic Car Repair
- Collision and Auto Body Repair
- Diesel Engine Repair
- Domestic Cars & Trucks
- Electric and Hybrid Vehicle
- Electrical Services
- European & Import Vehicle Repair
- Heating and Cooling Services
- Ignition Repair
- Miscellaneous Services
- Muffler and Exhaust Services
- Tires
- Transmission Services
- Undercar Services
Drivers throughout the Cleveland area rely on R City Auto for trusted, top-quality auto repair and maintenance. It's the name locals turn to when they want the job done right.
Need Help? Reach Out Now!
Email Us
Auto Repair Near You
R City Auto - Cleveland
4195 E 71st StCleveland, OH 44105
Working Hours
Monday |
R City Auto - Maple Heights
5081 Warrensville Center RdMaple Heights, OH 44137
Working Hours
Monday |
Customer Testimonials
Kor'dan S. , 11/14/2025Came back to see the guys because my check engine light came on in mom's car. Turns out it was the converter needed to be changed out. Once again the part was Brian's in the shop before knew it and I was all ready to go. The light was off, but I would need more sensors add and they set me up to take care of that. Great service again guys!
Muffler and Exhaust Services, near Maple Heights, Ohio
Kor'dan , 10/30/2025Blow motor went out on me on a very cold night. I had my car in that morning and it was fixed in hours. They had the parts delivered faster than expected. When I thought the parts arrived they said I was all finished! I really appreciate the attention and service. Thanks guys
Heating and Cooling Services, near Maple Heights, Ohio
Alejandro P, 10/09/2025I had to get new struts and an axle after a bad fender bender and curb incident. The team at R City Auto was incredibly understanding and supportive. They got me in on Saturday and had me back on the road by early Monday, with all my fluids topped off and the job done right. Money was tight at the time, but they connected me with a financing company they partner with, which made it possible to get the repairs done right away and pay it off once my check came in later that week. I'm extremely pleased with the service, honesty, and care they showed me through the whole process. Much gratitude to R City Auto for restoring not just my car but my peace of mind, too!
Undercar Services, near Cleveland, OH
J Mansfield, 10/09/2025A great facility to come to, outstanding service and very good communication issued. Will definitely come here again for all my repair and service needs.
Car & Truck Care, near Maple Heights, OH
Since 2015, R City Auto has proudly provided Cleveland drivers with fast, affordable auto services-from oil changes and AC repairs to full engine work. We use advanced tools and quality parts to ensure every job is done right.
